Add an Identity Device

Use an identity device to log into your protected resources with Axiad. An identity device is either:

• a connected device (such as a smart card or YubiKey) that you connect (or plug in) to an issuance station (such as a computer), or

• a virtual device (such as a Windows Hello for Business credential or a virtual smart card), which is a credential with no associated hardware.

To use an identity device for login, you must first register the device with Axiad, and you can do that on the Unified Portal.

Add a Connected Identity Device

1. Connect your device to your computer.

2. Sign into the Unified Portal.

3. On the My Identities page, click Add Identity Device.

4. From the Issue Identity page, select Connected Identity Device.

5. Select your device from the drop-down list.

Note

Some types of devices may not be eligible for enrollment. If the connected identity device is available for enrollment, it displays in the Available Devices list. If you do not see your device, contact your Operator.

6. Click Next.

7. If you've already set up a security question, enter the answer for it. If you have not set up a security question, set one up and add an answer.

Note

Some organizations may not have a security question requirement; if yours does not, continue to the next step.

8. Enter, then confirm, a PIN as directed on-screen.

9. Click Next.

10. Axiad enrolls and issues the identity device.

Add a Virtual Identity Device

Prerequisites

Confirm with your system administrator that you have these mandatory prerequisites in place:

1. To add a Windows Hello for Business credential or a virtual smart card (VSC), you must be signed into Axiad Cloud and Windows as the same user.

2. For Windows Hello for Business credentials, you must have WebPCSC (version 1.5.0) installed on your machine. 

3. For virtual smart cards (VSC), you must have:

   • a Trusted Platform Module (TPM version 1.2 or later) available and active in the system, and

   • WebPCSC (version 1.5.0) installed on your machine.

1. Once you've verified all prerequisites are met, sign into Axiad Cloud.

2. On the My Identities page, click Add Identity Device.

3. Once on the Issue Identity page, select Connected Identity Device.

4. Select your virtual identity device from the drop-down list.

Note

Some types of devices may not be eligible for enrollment. If a TPM is available and active, the virtual identity device may display in the Available Devices list as Virtual Smart Card. If you do not see your device, contact your Operator.

5. Click Next.

6. If you've already set up a security question, enter the answer for it. If you have not set up a security question, set one up and add an answer.

Note

Some organizations may not have a security question requirement; if yours does not, continue to the next step.

7. Enter, then confirm, a PIN.

8. Click Next.

9. Axiad enrolls and issues your identity device.