---
title: "Suspend or Resume Multiple Devices"
slug: "bulk-enable-disable"
updated: 2024-12-13T19:34:19Z
published: 2024-12-13T19:34:19Z
canonical: "docs.axiad.com/bulk-enable-disable"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.axiad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Suspend or Resume Multiple Devices

You can enable or disable multiple devices or credentials at once from the **Help Desk** page. If a credential is a certificate, the serial number is added to the Certificate Revocation List (CRL), which is maintained by the Issuing Certificate Authority (either in Axiad Conductor or in your environment, depending on how your Enterprise is set up). Once disabled, and once the CRL service checks the CRL, you can no longer use the certificate until it is re-enabled.

> [!WARNING]
> Limited Support
> 
> Suspending Windows Hello for Business certificates is not supported.

![](https://cdn.document360.io/eaa8d9cb-3eef-4690-8447-5bcaa4f4afb2/Images/Documentation/BulkSuspendResume(1).png)

## Suspend Multiple Identity Devices

To disable the use of multiple devices at once, do the following:

1. From the **Help Desk** page, enter the serial number of the device or a username in the **Search** box.
2. From the search results, select individual devices in the list, or check **Select All**.
3. Click **Bulk Actions**.
4. Select **Suspend**.

## Resume Multiple Identity Devices

To re-enable the use of multiple suspended devices at once, do the following:

1. From the **Help Desk** page, enter the serial number of the device or a username in the **Search** box.
2. From the search results, select individual devices in the list, or check **Select All**.
3. Click **Bulk Actions**.
4. Select **Resume**.