---
title: "Suspend or Resume an Identity Device"
slug: "enable-disable-device"
updated: 2024-06-27T20:56:07Z
published: 2024-06-27T20:56:07Z
canonical: "docs.axiad.com/enable-disable-device"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.axiad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Suspend or Resume an Identity Device

If your device is lost, stolen, damaged, or otherwise unavailable, you can suspend it so it cannot grant anyone access to the identity; and from the same interface, you can resume it once it’s ready to be used again.

> [!TIP]
> Tip
> 
> If you no longer have the device and no longer want it in your accounts, then opt to [revoke the device](/v1/docs/revoke-device) rather than disable it.

> [!WARNING]
> Unsupported Devices
> 
> Enabling/disabling Windows Hello for Business is not supported.

## Suspend an Enrolled Identity Device

1. Log into the Unified Portal and navigate to the **My Identities** page
2. In the list of associated devices, locate the one that you wish to disable
3. In that device’s row, open the **Actions** menu and select **Suspend**

![](https://cdn.document360.io/eaa8d9cb-3eef-4690-8447-5bcaa4f4afb2/Images/Documentation/Suspend1.png?sv=2026-02-06&spr=https&st=2026-11-05T16%3A23%3A35Z&se=2026-11-05T17%3A23%3A35Z&sr=c&sp=r&sig=orZw1N9JK2RdGoFNYueFgyuWgXAGBaS9MKBTN9OIv1A%3D)

> [!NOTE]
> Modified Experiences
> 
> Depending on the types of identities you have, you may be able to suspend the device through various means:
> 
> 
> 
> From the expanded view **Actions** menu
> 
> ![](https://cdn.document360.io/eaa8d9cb-3eef-4690-8447-5bcaa4f4afb2/Images/Documentation/Suspend2.png?sv=2026-02-06&spr=https&st=2026-11-05T16%3A23%3A35Z&se=2026-11-05T17%3A23%3A35Z&sr=c&sp=r&sig=orZw1N9JK2RdGoFNYueFgyuWgXAGBaS9MKBTN9OIv1A%3D)
> 
> 
> 
> From the expanded view quick actions
> 
> ![](https://cdn.document360.io/eaa8d9cb-3eef-4690-8447-5bcaa4f4afb2/Images/Documentation/Suspend3.png?sv=2026-02-06&spr=https&st=2026-11-05T16%3A23%3A35Z&se=2026-11-05T17%3A23%3A35Z&sr=c&sp=r&sig=orZw1N9JK2RdGoFNYueFgyuWgXAGBaS9MKBTN9OIv1A%3D)

1. Once suspended, the device’s status updates to **Suspended**

![](https://cdn.document360.io/eaa8d9cb-3eef-4690-8447-5bcaa4f4afb2/Images/Documentation/Suspended4.png?sv=2026-02-06&spr=https&st=2026-11-05T16%3A23%3A35Z&se=2026-11-05T17%3A23%3A35Z&sr=c&sp=r&sig=orZw1N9JK2RdGoFNYueFgyuWgXAGBaS9MKBTN9OIv1A%3D)

## Enable an Identity Device

When you’re ready to re-enable your device, follow these steps:

1. From the **My Identities** page, select the device that you wish to re-enable (current status is **Suspended**)
2. Either from the device row or in the expanded view quick actions, click **Resume**

![](https://cdn.document360.io/eaa8d9cb-3eef-4690-8447-5bcaa4f4afb2/Images/Documentation/Resume1.png?sv=2026-02-06&spr=https&st=2026-11-05T16%3A23%3A35Z&se=2026-11-05T17%3A23%3A35Z&sr=c&sp=r&sig=orZw1N9JK2RdGoFNYueFgyuWgXAGBaS9MKBTN9OIv1A%3D)

1. Once resumed, the device’s status updates to **Active**