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      Install the Axiad Portal Extension
      • 10 May 2023
      • 1 Minute to read
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      Contents

      Install the Axiad Portal Extension

      • Updated on 10 May 2023
      • 1 Minute to read
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      • PDF
      Article summary

      If your IT department has not installed the Axiad Portal Extension on your browser, and your organization allows you to install extensions, you can manually install the Axiad Portal Extension on your chromium-based browser.

      WARNING
      Check with your IT department to ensure you have the Axiad WebPCSC component installed on your machine prior to installing the Axiad Portal Extension.
      1. Open Chrome.
      2. Navigate to the Chrome web store.
      3. In the search bar, enter Axiad Portal Extension.
      4. Click Axiad Portal Extension.
      5. Click Add to Chrome.
        A pop-up message displays.
      6. Click Add extension.
        The Axiad Portal Extension installs, and displays on your Chrome extension page.
      7. Browse and sign in to your Axiad Cloud site.
        The MyIdentities page displays by default.
      8. Validate the extension:
        1. On the MyIdentities page, click Add Identity Device.
          An error message displays, informing you that the WebPCSC extension is not yet enabled.
        2. To the right of your address bar, click the Axiad Portal Extension icon.
          A pop up displays, asking for access to your smart cards.
        3. Click Always.
          The pop up closes.
        4. Refresh the page.
          The Axiad Portal Extension validates.
      1. Open Microsoft Edge.
      2. Click the Extensions icon, to the right of your browser address bar.
      3. Select Open Microsoft Edge Add-ons.
      4. In the search bar, enter Axiad Portal Extension.
      5. Click Get.
        A pop up message displays.
      6. Click Add extension.
        The Axiad Portal Extension installs, and displays to the right of your browser address bar.
      7. At the top right of your Edge browser, click the Extensions icon.
      8. To the right of the Axiad Portal Extension, click ... > Manage Extension.
        manage_edge_extensionThe Extensions page displays.
      9. Enable Allow inPrivate.
        allow-inprivate
      10. Browse and sign in to your Axiad Cloud site.
        The MyIdentities page displays by default.
      11. Validate the extension:
        1. On the MyIdentities page, click Add Identity Device.
          An error message displays, informing you that the WebPCSC extension is not yet enabled.
        2. To the right of your address bar, click the Axiad Portal Extension icon.
          A pop up displays, asking for access to your smart cards.
        3. Click Always.
          The pop up closes.
        4. Refresh the page.
          The Axiad Portal Extension validates.
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