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      Unified Portal Operator Guide
      • 13 Dec 2024
      • 1 Minute to read
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      Contents

      Unified Portal Operator Guide

      • Updated on 13 Dec 2024
      • 1 Minute to read
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      Article summary

      What is the Unified Portal?

      The Unified Portal is the main user interface to the Axiad Conductor platform. Here, you can streamline the management of your Enterprise authentication credentials. It combines high security with a user-centric design to allow for a simplified rollout of passwordless or other multi-factor authentication methods in your environment.

      How is it Useful?

      For IT teams, the Unified Portal offers a single, central location to view all aspects of the rollout, enablement, and enforcement of multi-factor authentication (MFA) in your environment.

      How Do I Access the Unified Portal?

      Access to the Unified Portal is managed by your IDP provider. Once you successfully authenticate into your organization's Unified Portal URL, the Unified Portal displays.

      How Do I Sign Out?

      1. In the top right corner of any page in the Unified Portal, click the dropdown arrow next to your name.

      2. Click Sign Out.

      3. When prompted, click OK.

      4. You are signed out of the Unified Portal.

      Local Logout Option

      You can choose whether logging out of the Unified Portal terminates a user’s entire IdP (SAML) session or only the Axiad UP session. Contact Axiad Customer Success to learn more about this feature and how you can use it in your environment.

      Unified Portal for Operators

      As an Operator, you can configure Axiad Cloud's features for your workforce, access all of the same features as end users, and administer various tasks to multiple users (depending on your tier level).

      • Tier 1 Operators can access:
        • the Unified Portal
          • all actions on the MyIdentities page
          • all actions on the MyCircle page (if enabled on their site)
          • some actions on the Help Desk page
          • some actions on the Reporting page
      • Tier 2 Operators can access:
        • all of the Unified Portal
        • the Operator portal
        • the PKIaaS portal (if applicable)

      Discover your Role

      Once you sign into Axiad Cloud:

      1. In the top right corner, click the arrow next to your name.
      2. Select Account.
        View your user role on the ROLE row:
        • ROLE_SELF: End user only 
        • ROLE_TIER1_OPERATORS: Tier 1 Operator
        • ROLE_TIER2_OPERATORS: Tier 2 Operator

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