Axiad Cloud May 2023 Release Notes
  • 28 Jul 2023
  • 2 Minutes to read
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Axiad Cloud May 2023 Release Notes

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Article summary

  • Last Updated: May 28, 2023
  • General Availability DateMay 28, 2023
NOTE
If you have any questions about these features, or want to request a more in-depth discussion about the best way to leverage them, reach out to us at productmanagement@axiad.com.

New Features

The Axiad Knowledge Center

To provide better and more comprehensive self-service for Axiad’s product offerings, we've developed a new, comprehensive Knowledge Center for our products. The first iteration of the Knowledge Center includes product documentation for Axiad Cloud, with additional products added in the coming months. 

  • Content published in the Knowledge Center is verified and up-to-date. 
  • New content will be added frequently (sometimes daily).
  •  In a future release, a direct link to the Axiad Knowledge Center from within the Unified Portal will be available in the Account menu.
Access the Knowledge Center via https://docs.axiad.com.

Hardware Support

The Unified Portal now support the following hardware devices:

  • FEITIAN BioPass FIDO2 (K26, K26+, K27, K27+) 
  • Gemalto IDPrime MD931
  • IDEMIA Cosmo v8.2
  • Yubico YubiKeys that can provide the identifier of their Batch Master Key as part of their metadata (version 5.3 and above). This is useful if you order YubiKeys programmed with a custom BMK unique to each order.
Contact your Customer Success representative or customer.success@axiad.com to enable these hardware devices.

Enhancements

Customizable Link in your Unified Portal Header Bar

You can add your own link (such as one to your organization’s customized or branded documentation) to your Unified Portal header bar via a new icon:

rnspr23_customized_icon

By default, this enhancement is set to Off. Contact your Customer Success representative or customer.success@axiad.com to enable and customize a link in your organization’s Unified Portal header bar.

Send Axiad Feedback from within the Unified Portal

In our continuous efforts to improve our products, we want to hear from you. Use the new Feedback option in your Account menu, located in the top right corner of all pages in the Unified Portal, to send your thoughts and suggestions directly to us.

rnspr23_feedback_option

This opens a new Send Feedback page, where you can select a star rating and enter comments:

rnspr23_feedback_screen

By default, this enhancement is set to On. Contact your Customer Success representative or customer.success@axiad.com to opt out of this feature.

UX Improvement

To improve your user experience in the Unified Portal, YubiKeys are now listed as YubiKey regardless of their firmware version. Advanced users or IT operators can access a YubiKey’s firmware version via the Details View or Reports.

TIP
If you deploy YubiKeys and create your own custom documentation, we recommend you update it to reflect the simplified label.
Before:
rnspr23_yubikey_before
After:
rnspr23_yubikey_after
This enhancement is On for all users.

One-Time Password Testing

For testing purposes, users with an Operator role can use a one-time password (OTP) for a given device without providing a PIN.

This enhancement is On for all Operators.

Bug Fixes

  • The error message you receive when attempting to assign an already-assigned device to another user is improved for usability. It now reads, "Serial has already been assigned to another user." (PM-1978)
  • On the Help Desk page, when you click the Preferences icon, your selections save as expected. (PM-1730)

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