Search for Users
- 26 Jun 2024
- 1 Minute to read
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Search for Users
- Updated on 26 Jun 2024
- 1 Minute to read
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- DarkLight
- PDF
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When managing your users, use the Search bar to quickly locate them.
Search for a User
Sign into the Unified Portal.
On the header, click Help Desk.
The Help Desk Users page displays by default.To run a general search, enter characters into the Search by keyword field.
To run a specific search:
Click the Search by keyword field.
Select a filter from the drop-down list. Filters include User, first name, last name, email, and role.
Enter characters.
Press Enter.
The Search Results page displays.
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Click a username to:
view user details,
add identity devices,
select/deselect the preferred data field columns, and
if enabled, generate a temporary password for the user in the Emergency Access section.
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