---
title: "Search for Users"
slug: "search-users"
updated: 2024-06-26T17:57:48Z
published: 2024-06-26T17:57:48Z
canonical: "docs.axiad.com/search-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.axiad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Search for Users

When managing your users, use the Search bar to quickly locate them.

## Search for a User

1. Sign into the Unified Portal.
2. On the header, click **Help Desk**. The Help Desk **Users** page displays by default.
3. To run a general search, enter characters into the **Search by keyword** field.
4. To run a specific search:
  1. Click the **Search by keyword** field.
  2. Select a filter from the drop-down list. Filters include **User**, **first name**, **last name**, **email**, and **role**.
  3. Enter characters.
5. Press **Enter**. The **Search Results** page displays.

![](https://cdn.document360.io/eaa8d9cb-3eef-4690-8447-5bcaa4f4afb2/Images/Documentation/Help-Desk-Search-Users.png?sv=2026-02-06&spr=https&st=2026-11-05T18%3A35%3A11Z&se=2026-11-05T19%3A35%3A11Z&sr=c&sp=r&sig=T1kIQl8eVEQ5VChBu0Uc2D7PazLHVTcEGtD%2BB2yYB%2Fk%3D)

1. Click a username to:
  - view user details,
  - add identity devices,
  - select/deselect the preferred data field columns, and
  - if enabled, generate a temporary password for the user in the **Emergency Access** section.

![](https://cdn.document360.io/eaa8d9cb-3eef-4690-8447-5bcaa4f4afb2/Images/Documentation/searchUserselect.png?sv=2026-02-06&spr=https&st=2026-11-05T18%3A35%3A11Z&se=2026-11-05T19%3A35%3A11Z&sr=c&sp=r&sig=T1kIQl8eVEQ5VChBu0Uc2D7PazLHVTcEGtD%2BB2yYB%2Fk%3D)