Axiad Conductor User Roles
- 13 Dec 2024
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Axiad Conductor User Roles
- Updated on 13 Dec 2024
- 1 Minute to read
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- DarkLight
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Axiad Conductor offers three default user roles: End User, Tier 1 Operator (Help Desk Level 1), and Tier 2 Operator (Help Desk Level 2).
NOTE
Your organization may have custom permissions set for Axiad's default roles. If you cannot access a feature or function you believe you should, contact Axiad Technical Support to confirm your organization's roles and permissions.
End Users
As an end user, you can access:
- the Unified Portal
- most actions on the My Identities page
- all actions on the MyCircle page (if enabled on their site)
- the Axiad ID mobile authenticator app
Operators
As an Operator, you can configure Axiad Cloud's features for your workforce, access all of the same features as end users, and administer various tasks to multiple users (depending on your tier level).
- Tier 1 Operators can access:
- the Unified Portal
- all actions on the MyIdentities page
- all actions on the MyCircle page (if enabled on their site)
- some actions on the Help Desk page
- some actions on the Reporting page
- the Unified Portal
- Tier 2 Operators can access:
- all of the Unified Portal
- the Operator portal
- the PKIaaS portal (if applicable)
Discover your Role
Once you sign into Axiad Cloud:
- In the top right corner, click the arrow next to your name.
- Select Account.
View your user role on the ROLE row:- ROLE_SELF: End user only
- ROLE_TIER1_OPERATORS: Tier 1 Operator
- ROLE_TIER2_OPERATORS: Tier 2 Operator
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