---
title: "Axiad Conductor User Roles"
slug: "user-roles"
updated: 2024-12-13T19:33:12Z
published: 2024-12-13T19:33:12Z
canonical: "docs.axiad.com/user-roles"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.axiad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Axiad Conductor User Roles

Axiad Conductor offers three default user roles: **End User**, **Tier 1 Operator** (Help Desk Level 1), and **Tier 2 Operator** (Help Desk Level 2).

NOTEYour organization may have custom permissions set for Axiad's default roles. If you cannot access a feature or function you believe you should, contact Axiad Technical Support to confirm your organization's roles and permissions.

## End Users

As an end user, you can access:

- the Unified Portal
  - *most* actions on the **My Identities** page
  - *all* actions on the **MyCircle** page (if enabled on their site)
- the Axiad ID mobile authenticator app

## Operators

As an **Operator**, you can configure Axiad Cloud's features for your workforce, access all of the same features as end users, and administer various tasks to multiple users (depending on your tier level).

- **Tier 1 Operators** can access:
  - the Unified Portal
    - *all* actions on the **MyIdentities** page
    - *all* actions on the **MyCircle** page (if enabled on their site)
    - *some* actions on the **Help Desk** page
    - *some* actions on the **Reporting** page
- **Tier 2 Operators** can access:
  - *all* of the Unified Portal
  - the Operator portal
  - the PKIaaS portal (if applicable)

## Discover your Role

Once you sign into Axiad Cloud:

1. In the top right corner, click the arrow next to your name.
2. Select **Account**.
		  
View your user role on the ROLE row:
  - **ROLE_SELF:** End user only
  - **ROLE_TIER1_OPERATORS:** Tier 1 Operator
  - **ROLE_TIER2_OPERATORS:** Tier 2 Operator