Renew a Certificate / Credential

Renew your identity device credentials and certificates before they expire.

Note

Certificate renewal is available if it matches the renewability criteria (such as nearing expiration or expired). By default, the renewability criteria is set to 30 days. To change this, contact Axiad Customer Success.

Renew an Identity Device Certificate / Credential

1. Connect your identity device to your machine.

2. On the My Identities page, locate the device with the credential you need to renew. 

3. In the Actions column, click Update.

4. Enter the current PIN.

5. Click Next.

6. Wait for the process to complete.

7. Once completed, you will see a Success Message.

8. Click Done to return to the My Identities page.

To Renew a Windows Hello for Business Certificate / Credential

1. On the My Identities page, locate the Windows Hello for Business certificate / credential you need to renew.

2. In the Actions column, click Update.

3. Enter a New PIN.

4. Confirm the new PIN.

5. Click Next.

6. Once completed, you will see a Success Message.

7. Click Done to return to the My Identities page.