---
title: "Unlock a Coworker's Identity Device"
slug: "unlock-mycircle-device"
updated: 2023-05-04T17:47:10Z
published: 2023-05-04T17:47:10Z
canonical: "docs.axiad.com/unlock-mycircle-device"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.axiad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unlock a Coworker's Identity Device

If you are in your coworker's circle of trust, you can reset their device PIN to unlock it for them.

## Unlock a Coworker's Identity Device

1. On the **MyCircle** page, enter your coworker's user ID.
2. Click **Next**.
3. If the identity device you want to unlock for your coworker is a connected device (such as a YubiKey), connect it to your machine.
4. Select **Connected Identity Device**.  
A list of available identity devices display:  
![scr-mycircle-enroll](https://cdn.document360.io/eaa8d9cb-3eef-4690-8447-5bcaa4f4afb2/Images/Documentation/scr-mycircle-enroll.png?sv=2026-02-06&spr=https&st=2026-11-05T17%3A31%3A23Z&se=2026-11-05T18%3A31%3A23Z&sr=c&sp=r&sig=XBwwF9sZqOiL2fKoOz6RGfA6l2aMSIHaDynkPNJN8XU%3D)
5. In the **Select device** drop-down list, select the identity device you wish to unlock for your coworker.
6. Click **Next**.
7. If required, enter the correct answer to the coworker's security question.
8. Enter a new **PIN**.
9. Confirm the new **PIN**.
10. Click **Next**.  
Your coworker's identity device successfully unlocks.