Axiad Cloud Packages
  • 12 Jun 2024
  • 3 Minutes to read
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Axiad Cloud Packages

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Article summary

Compare all of our Axiad Cloud packages to determine which is right for your organization. 

Package acronym key:

NOTE

Our Passwordless Orchestration package is our all-in-one package, and includes all package options except those noted as additional cost/Axiad Professional Service items.  

Included Features

  • √ : The feature is included in the specified package.

  • Blank column: The feature is not included in the specified package.

Virtual Private Cloud

Feature

Description

MFA

PRA

CBA for IAM

PO

PKIaaS

Virtual Private Cloud

A dedicated virtual cloud instance for your organization.

FIPS 140-2 Level 2 HSM partition

Protect your cryptographic keys inside a hardened, tamper-resistant device.

Device authentication certificates

Up to 10 infrastructure authentication certificates.


Customer Success and Technical Support

Feature

Description

MFA

PRA

CBA for IAM


PO

PKIaaS

Quarterly meeting with Customer Success Engineer 

Meet with a Customer Success Engineer once per quarter.

Knowledge Center access

Self-service training and technical guidance.

Quarterly training webcast

Access to Axiad's quarterly training webcast.

Standard Technical Support 

Access to Axiad's team of technical support agents Monday - Friday, 8am - 5pm.

Premium/Hypercare/Hypercare+ Technical Support 

There are three levels of additional technical support available:

  • Premium support: Adds 24x7 technical support to the Standard support package.

  • Hypercare support: A premium support package for all Axiad Cloud packages.

  • Hypercare+ support: Our most comprehensive support package for Passwordless Orchestration and PKIaaS package customers.

Available at an additional cost. 
See Technical Support Packages for more details.

Credential Enrollment and Account Recovery Features

Feature

Description

MFA

PRA

CBA for IAM

PO

PKIaaS

Axiad Unified Portal

View your organization's credentials and user base, run reports, recover accounts, and more from a single location.
For Azure AD users: A consolidated dashboard to view your Axiad Cloud and Azure AD authentication credentials in one place.


Axiad MyCircle

Enroll, renew, recover, and manage your coworkers' credentials, virtual smart cards, and authentication devices.*
*Based on your organization's security policies.

Axiad AirLock 

Windows users can enroll, renew, and manage their own credentials, virtual smart cards, and identity devices. They can also self-service their own secure and passwordless account recovery.


Auditing and Risk Management

Feature

Description

MFA

PRA

CBA for IAM

PO

PKIaaS

SIEM Connector

Send Axiad Cloud alerts and events to your organization's SIEM (such as Splunk or QRadar).

Reporting

Create report templates to view and manage your users' credentials.

Insights Dashboard
(coming 2024)

View at-a-glance Phishing-Resistant MFA deployment metrics and progress indicators.

SOC2 certification

SOC 2, developed by the American Institute of CPAs (AICPA), is a voluntary compliance standard based on security, availability, processing integrity, confidentiality, and privacy.

FedRAMP

FedRAMP standardizes security requirements for the authorization and ongoing cybersecurity of cloud services in accordance with FISMA, OMB Circular A-130, and FedRAMP policy.

Available at an additional cost

Application Multi-Factor Authentication

Feature

Description

MFA

PRA

CBA for IAM

PO

PKIaaS

Axiad Cloud as an authentication service

Extend your primary IDP with Axiad Cloud Authentication Service via FIDO2, 0ATH OTP, and/or secure push notifications.



RADIUS Server

Remote access servers can communicate with Axiad to securely authenticate dial-in users, and authorize their access to requested systems or services.



Extend your IAM with Certificate-Based Authentication/PKI

Enable Axiad's Certificate-Based Authentication within your existing IAM infrastructure. Available with different integrations such as Azure AD, Okta, PingOne Identity, and others upon request.



Passwordless PIV (Personal Identity Verification) credentials

Passwordless support for applications that can accept credentials for certificates, X509, PIV, and CAC.



Axiad Cloud as your primary identity provider

Make Axiad your primary authentication provider with third-party SAML/OpenID connections.




Available at an additional cost


Identity Provisioning

Feature

Description

MFA

PRA

CBA for IAM

PO

PKIaaS

SCIM integration

Integrate with Azure AD, Okta, PingOne Identity, and more to securely synchronize users from your IAM solution into Axiad Cloud.


OnPrem Microsoft integration

Connection to your OnPrem Microsoft Active Directory.

Available through Axiad Professional Services


User Authentication Methods

Feature

Description

MFA

PRA

CBA for IAM

PO

PKIaaS

Traditional authentication methods

Hardware/Software OTP (TOTP, HOTP)



Axiad ID Mobile App 

The Axiad ID (Mobile Authenticator App) leverages asymmetric cryptography push notifications. There are no shared secrets with this method.



Phishing-Resistant Methods

FIDO2

FIDO2 removes passwords and shared secrets from the login workflow.



Certificate-Based Authentication (PKI)

Certificate-Based Authentication for your Gemalto/IDEMIA Smart Cards, Virtual Smart Cards (Windows+TPM), and YubiKeys.



Windows Hello for Business users

Axiad Cloud extends Windows Hello for Business capabilities.



Advanced PKI

Feature

Description

MFA

PRA

CBA for IAM

PO

PKIaaS

Secure email and documents

Enable email and document signing and encryption.




Custom certificates

Support for custom certificate policies.




Machine identity management

Manage your PKI certificates for WiFi access, network access control, domain controllers and web server authentication, Virtual Machine integrity, trusted devices (endpoint authentication), and DevOps tools/code signing.




Public PKI

Issue and manage publicly trusted certificates. We support FBCA (for federal clients) and WebTrust (for enterprise clients).



Available at an additional cost

OnPrem PKI

PKI integration with an existing Microsoft certification authority (AD CS).


Available through Axiad Professional Services



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