MyIdentities

What is MyIdentities, and How is It Useful?

MyIdentities is a centralized location where you can view and manage your authentication devices and certificates (your Identities). You can enable or disable an identity device or certificate, reset your PIN for a device (such as a YubiKey or smart card), renew or enroll your certificates, view your incorrect PIN attempts, and more.

How Do I Access the MyIdentities Page?

The MyIdentities page is accessible via the Unified Portal, the main user interface to the Axiad Conductor platform, where you can streamline the management of your Enterprise authentication credentials. Access to the Unified Portal is managed by your IDP provider. 

Once you successfully authenticate into your organization's Unified Portal URL, the MyIdentities page displays by default.

The MyIdentities Page

1. Header: The header remains the same on each page in the Unified Portal and includes: 

   • Quick links: Access the Unified Portal pages that you have permission to view.
   • Notifications: Click to view your notifications.
   • Name drop-down: Click your name to access your settings, account information, or to sign out of the Unified Portal.
2. Add Identity Device: Click Add Identity Device to add a new multi-factor authentication device, one-time password (OTP), or Axiad ID token.
3. Preferences: Click to select which columns you want to display on your My Identities page.
4. Columns: Data sets for each device.
   • Name: The identity device name.
   • Serial: The identity device's registered serial number.
   • Legible ID (not shown): If your organization issues IDEMIA cards via UCMS, this displays the printed serial number on the card.
     • For existing devices, the ID will not display the first 10 digits of your IDEMIA card (the BAP number and the IC embedded date), as we did not previously store this data. For example, if your existing card number is 123456-7890-1234567890, it displays in the LEGIBLE ID column as XXXXXX-XXXX-1234567890.
     • For new devices, we will display all digits of your IDEMIA card, including the BAP number and IC embedded date. For example, if your new card number is 123456-7890-1234567890, it displays in the LEGIBLE ID column as 123456-7890-1234567890.

   • Status: The device's status. These include:

     • Active: Enabled and either in use or ready for use.
     • Suspended: Disabled and not in use. You can enable a suspended device.
     • Revoked: The device is revoked and is no longer usable. 
     • For more information about a revoked device, reach out to your organization's IT or Security team.
   • User: The user name assigned to the identity device.
   • Group: The user group(s) to which the user belongs, and the group(s) that gave the user the right to have the device.
   • Managed: If Yes, the device was issued by Axiad and can be managed via the Axiad Conductor Help Desk by your Operators. If No, the device was issued outside of Axiad, and management of that device is limited within Axiad Conductor.
   • Actions/More Actions (...) menu: Available actions for the identity device.
     • Actions may include:

       NOTE

       You may not see all actions for your devices, as actions are available based on device, certificate, and/or your user permissions.

       • Assign: Assigns the device or certificate to a user in your organization.
       • Change PIN: Change your PIN. You must have the current PIN for the device.
       • Enable: Re-enables a suspended device or certificate.
       • Reset Fail Counter: Resets your authenticator app's fail counter to zero. 
       • Reset PIN: Reset the device PIN. You do not need the current PIN to reset it.
       • Resync: Resynchronizes the device or certificate to your account.
       • Revoke: Revokes and disables the device or certificate.
       • Suspend: Disables the device or certificate. 
       • Unassign: Unbinds an assigned token for the Axiad ID mobile app or a certificate. Once unassigned, you may be able to assign the token to a different user.
       • Update: Update your device by renewing your device certificate(s). You must have your PIN to update your device. Note that certificate renewal is available if it matches the renewability criteria (such as nearing expiration, or expiration occurred).
       • Validate: Validates the device or certificate using your current PIN and a OTP.
5. Details View: Details about the identity device, including:

   • Type: The type of identity device, indicated by an icon. Devices include:

     • : Axiad ID mobile app token
     • : Smart cards
     • : Hardware devices (such as a YubiKey).
     • : Certificates (visible in the Details view  of hardware devices)
     • : One-time passwords (for example, from a non-Axiad authenticator app such as Microsoft Authenticator; visible in the Details view of hardware devices)
   • Name: The identity device name.
   • Identifier: The identity device's registered serial number.

   • Status: The device's status. These include:

     • Active: Enabled and either in use or ready for use.
     • Suspended: Disabled and not in use. You can enable a suspended device.
     • Revoked: The device is revoked and is no longer usable. 
     • For more information about a revoked device, reach out to your organization's IT or Security team.
   • Details: Click  to view a dialog box with additional device details such as the creation date, issuer, template, and more. Click to copy the certificate from within this dialog box and click Download to download a copy of the certificate. 
   • Actions/More Actions (...) menu: Additional actions available for the identity device.